Residential Services
|
Onsite Diagnostic Service
Fee
Fee is waived if actual services are
performed
|
$ 30
|
|
Tech Support - Block
Hours
- Error
Messages
- Start-up/
Boot issues
- Slow or
Sluggish system
- Intermittent
Lockups/Freezes
- Internet/Network
Connectivity
- **Unused
time may be used at a later
date
|
$110 - 2 hrs
$165 - 3 hrs
$220 - 4 hrs
$65 each additional hour
|
|
Virus/Spyware/Malware
Removal
Removal of
spyware, virus, malware, rootkit and other
malicious items. Includes installation and
update of anti-spyware, anti-virus, and
firewall software.
Estimated time onsite: 2 - 3
hours
|
$130
|
|
PC/Laptop Optimization
- Antivirus/Anti-spyware/Firewall
nstallation,updates, and
configuration
- Verify the
latest patches, fixes, and
updates
- Registry
cleaning
- System/Network/Internet
performance tweaks
- Run
diagnostics and installed
hardware
|
$130
|
|
PC/Laptop
Installation
|
$ 65
|
|
Hardware
Installation/Setup
Each
additional
Fee is charged
per device for the following:
Memory, Hard
Drives, DVD/CD Drives, Fax Machines, Digital
Cameras, Printers, Scanners, Smart Phones,
Gaming Consoles, Wireless Cards, iPod/MP4
Players, Storage Devices
If you don't
see your item on the list please ask us about
it.
|
$ 65
$ 25 each additional item
|
| Cable/DSL Internet Setup |
$ 75 |
|
Home Network Setup (Wireless or Wired)
Install Cable/DSL Modem, Router, and network
up to 3 additional items including: pc,
notebook, printer, game console, etc.
**$25 each additional item
|
$130 |
|
Data Backup
Backup up to
50GB or data to cd, dvd, external device.
Configure scheduled backups of data to external
device or online service.
|
$ 65 |
|
